Frequently Asked Questions
Who chooses the travel dates when I gift a holiday?
It depends on the type of deal. For most UK hotel and short-break deals, the gift recipient chooses their own dates when they redeem the voucher. For international holidays that include flights, you'll select a preferred date when you buy the voucher, and the Holiday Provider confirms it during redemption.
How do I gift a holiday on Wowcher?
Click "Give as a Gift" on any Wowcher holiday deal page, then choose e-Gifting for an instant digital voucher by email, or Gift Pack for a physical presentation wallet posted to your door.
What's the difference between e-Gifting and a Gift Pack?
e-Gifting delivers the voucher instantly by email with a redemption link and a PDF of the deal highlights. A Gift Pack is a physical pink presentation wallet with your personalised message, sent by Standard (2–3 working days) or Next Day delivery.
How long does the recipient have to redeem a gifted holiday voucher?
Vouchers should be redeemed within 48 hours of purchase to keep pricing and availability secure. If it isn't redeemed in that window, it's redeemed automatically and the Holiday Provider is given the buyer's contact email instead.
What if the gift isn't right for the recipient?
Gifted vouchers can typically be swapped for something else, and unredeemed vouchers can be refunded within 16 days of purchase - so there's no pressure if the trip or timing doesn't end up working for the recipient.
Is a gifted Wowcher holiday protected?
Most Wowcher holiday deals are ATOL-protected, though this varies by deal. Check the fine print of the specific holiday before gifting.
Do I need to book for two people?
Most holiday deals on Wowcher are priced for two adults sharing, so you'll usually need to purchase two vouchers to get the advertised price unless the deal states otherwise.