Contact Us

If you require assistance on your chosen topic, please choose a subject for your query from the menu below.
You can access your Wowcher at any time by logging into your Wowcher account by clicking here https://secure.wowcher.co.uk/login

Click on My Account in the top right hand corner of the screen.

Next to each Wowcher is a "Redeem" button which can be used to open the Wowcher in a new window with the option to print or save to your hard drive.

An unsubscribe link can be found at the bottom of every daily deal email we send. Simply click the highlighted "Unsubscribe" link and you will be automatically taken off the mailing list for that location or category.
You are able to amend your personal details at any time in the "My Details" section of your Wowcher account which you can access here: https://secure.wowcher.co.uk/login
  1. Simply select your desired purchase and click the BUY button. You will then be directed to a payment screen.
  2. Click on Change Payment Details button to select a new method of payment.
  3. Please note your card billing address must match the address on your Wowcher account and we do not accept non UK issued cards.
To ensure your purchase is successful you need to follow the steps below:
  1. Make sure the card is registered to your name and your registered address matches your card billing address. You can always enter a different delivery address once you redeem your Wowcher code.
  2. Payment will only be accepted when using UK issued cards.
  3. If you are using the Wowcher app or a mobile device, please check your connection. Try clearing your cache and cookies and make sure you are not using a bookmarked page. Please note we only accept Visa and MasterCard issued credit and debit cards.
Wowcher website
The below points will ensure you are successful when redeeming:
  1. If copying/pasting the Wowcher code, check there is no space at the end of the code.
  2. If you enter the Wowcher code manually, all letters must be in capitals unless the code appears lowercase on the Wowcher.
  3. Ensure the Product type selected matches what you've ordered, the code won't work with an incorrect product type selected.
Merchant's website
The below points will ensure you are successful when redeeming:
  1. Once you've selected your item, there will be a discount code box on the merchant's page, simply enter your Wowcher code and click on "Apply".
  2. If copying/pasting the Wowcher code, check if there's a space at the end of the code and remove it.
  3. If you enter the Wowcher code manually, all letters must be in capitals unless the code appears lowercase on the Wowcher.
  4. Once the Wowcher code is applied to your order, your order total should be £0.00 leaving only the postage (if any) to pay.
When will I receive my delivery?
Please ensure you have allowed the advertised delivery period to pass. The delivery period can be found on your Wowcher and this does not include weekends or bank holidays.

You can access your Wowcher(s) at any time by logging into your account here https://secure.wowcher.co.uk/login

Who do I contact to chase my order?
If the estimated delivery period has passed please contact the merchant supplying the item directly. Please make sure to include your full name, email address, Wowcher code or any further information.

You can access your Wowcher(s) at any time by logging into your account here https://secure.wowcher.co.uk/login

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